Noverra

Noverra Terms of Service

Effective date: 8 July 2026
Last updated: 15 September 2026

These Terms of Service are a legal agreement between you and Bruno Dalledone - The Health Coach, trading as Noverra. In these Terms, "we", "us" and "our" mean Noverra, and "the App" means the Noverra mobile app.

By creating an account or using the App, you agree to these Terms. Do not use the App if you do not agree.

1. Health and medical advice

Please read this section carefully before using the App.

Noverra provides general fitness and nutrition guidance. It is not:

  • A medical device.
  • A replacement for professional medical advice, diagnosis or treatment.
  • A source of advice about medication doses, including GLP-1 medication or hormone replacement therapy.
  • A tool to diagnose, treat, cure or prevent a disease or medical condition.

Recommendations, explanations, tips and Learn articles provide general information and encouragement. The App uses set rules and AI, including Claude from Anthropic. Its content may contain errors, be incomplete or be unsuitable for your situation.

Speak to your GP, prescribing doctor or another qualified healthcare professional before:

  • Starting, changing or stopping an exercise programme, especially if you have a health condition, an injury or are pregnant.
  • Making decisions about medication, including GLP-1 medication or hormone replacement therapy.
  • Following information in the App when you have symptoms that concern you.

If you have chest pain, severe dizziness, shortness of breath or another symptom that feels urgent, stop using the App and seek immediate medical help.

You use the App and act on its content at your own risk.

2. Who can use the App

You must be at least 18. By using the App, you confirm that you meet this age requirement and that the information you provide is accurate.

3. Your account

  • Keep your sign-in details private. You are responsible for activity on your account.
  • Give accurate information when you sign up and keep it up to date.
  • Tell us promptly if someone uses your account without permission.
  • You can delete your account in Profile by selecting Delete Account. Deletion is permanent. Our Privacy Policy explains what happens to your data.

We may suspend or close your account if we reasonably believe you have broken these Terms, committed fraud or misused the App.

4. Subscriptions and payments

  • Pro features require a paid subscription.
  • Apple bills subscriptions through the App Store. The price and billing period are shown before purchase.
  • Subscriptions renew automatically unless cancelled at least 24 hours before the current period ends.
  • To manage or cancel a subscription, open Settings on your iPhone, tap your name, then Subscriptions. We cannot cancel it for you.
  • Apple processes payments. We do not collect or store card details.
  • If a free trial is available, its length and terms are shown before you start. It becomes a paid subscription automatically unless you cancel before the trial ends.
  • Apple handles refunds under its own refund policies. We cannot issue refunds directly.

5. Apple Health

With your permission, the App reads sleep data from Apple Health and writes completed workouts to it. You can remove permission in iOS Settings at any time.

We use HealthKit data only to provide the App's features. We never use it for advertising or share it for marketing. Read our Privacy Policy for more information.

6. Rules for using the App

You must not:

  • Use the App for an unlawful purpose.
  • Access our systems or another user's account or data without permission.
  • Reverse engineer, decompile or try to extract the App's source code, except where the law allows it. These are methods of examining software to recover how it was built.
  • Use automated tools, such as bots or scrapers, to access the App.
  • Pretend to be someone else or give false information about your connection to a person or organisation.
  • Disrupt the App, including its limits on AI requests or systems that store results for reuse.

We may suspend or end access if you break these rules.

7. Ownership and permission to use the App

We or our licensors own the App's design, text, graphics, workouts, programmes, Learn articles and software. Intellectual property law protects this content.

We give you permission, called a licence, to use the App for your own personal, non-commercial use under these Terms. This licence is non-exclusive, so we can also give it to others. You cannot transfer it, and we can withdraw it.

You keep ownership of data you enter, such as check-in answers and measurements. You give us permission to use it as described in our Privacy Policy, only to provide and improve the App for you.

8. Content written by AI

The App uses AI, including Claude from Anthropic, to write some explanations, tips and small-meal suggestions. This content:

  • May contain errors, repeat itself or be unsuitable for your situation.
  • Is never used to make medical decisions, diagnoses or decisions about medication doses.
  • Provides general guidance rather than personal advice from a qualified professional.

We apply rules to limit the content to general information. Use your own judgement and speak to a healthcare professional when needed, as explained in section 1.

9. Other service providers

The App uses services from providers including Supabase, Anthropic, Apple, RevenueCat, PostHog and Sentry.

We are not responsible for whether these services are available, accurate or work as expected. We select providers and set data protection duties in our contracts with them. Our Privacy Policy gives more information.

The App is provided "as is" and "as available". To the extent the law allows, we give no express or implied warranties. This includes implied warranties of merchantability, fitness for a particular purpose and non-infringement. These legal terms concern acceptable quality, suitability for a specific use and respect for others' rights.

We do not promise that the App will always be available, have no errors or harmful components, or produce a particular result.

Nothing in these Terms removes or limits liability where the law does not allow it. This includes liability for fraud, or death or personal injury caused by negligence.

11. Limits on liability

As far as the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages. These are legal categories of loss, including losses that arise indirectly and awards intended to punish. We are also not liable for lost data, profits or revenue caused by using, or being unable to use, the App.

This limit includes injury, illness or other harmful health outcomes linked to activity based on the App's content, except where the law does not allow us to limit liability.

For any claim linked to these Terms or your use of the App, our total liability is limited to the greater of:

  • The amount you paid us in the 12 months before the claim.
  • £100.

This limit does not apply where the law does not allow liability to be limited.

12. Costs caused by misuse

You agree to cover claims, losses, liabilities and costs, including reasonable legal fees, that arise from your breach of these Terms or misuse of the App. This duty is known as indemnification.

13. Ending use of the App

You can stop using the App and delete your account at any time. We may suspend or end your access if you break these Terms or if we stop providing the App. We will give reasonable notice where practical.

Terms that need to continue after access ends will still apply. These include sections 1, 7, 10, 11 and 12.

14. Changes to these Terms

We may update these Terms. We will tell you in the App or by email before important changes take effect. If you continue to use the App after that date, you accept the updated Terms.

15. Law and courts

The laws of England and Wales apply to these Terms, without applying conflict-of-law rules that would choose another country's laws.

Disputes about these Terms or the App must be brought in the courts of England and Wales. This does not remove any legal right you have as a consumer to bring a case in the country where you live.

16. Contact

Bruno Dalledone - The Health Coach
20 Little Britain, PureGym, City of London, EC1A 7DH, United Kingdom
noverra-privacy@brunodalledone.co.uk

Barcode food information

Optional barcode lookup uses Open Food Facts. Check the product name and protein amount against the packet, then enter the grams consumed. Product details may be incomplete or out of date. You can add protein manually if scanning or lookup is unavailable.